Thursday, February 18, 2010

Can we believe what people tell us

Long video but, Malcolm Gladwell has written multiple books. In this video, he talks about various highly successful products, that initially received very poor reviews. The main example is the Herman Miller Aeron Chair, but also talks about Coke, Pepsi and All in the Family. Be careful about being discouraged by people telling you they don't like your product. Don't let it stop you from bringing it to market, because sometimes, people won't know why they like, or dislike a product. Interesting video.


Watch Malcolm Gladwell (2004) Pop!Tech Pop!Cast - video in Educational View More Free Videos Online at Veoh.com

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Monday, September 7, 2009

Contract Manufacturer - Update

As you reach out to contract manufacturer's, there will be up days and there will be down days. Frankly, my conversations with the first two contract manufacturers, left me disheartened about this project.

The first company I talked to said, go find a designer to make a prototype then we will see if we can make it for you. And oh ya, budget $5,000 for tools, dies and forms. Hmm, if I am gonna go out and have my own prototype built, then I will bid the business to the lowest bidder. At best this was a, if you run through all these obsticles, maybe we can do business with you.

The second company, I had more hope for. This is a product they are supposed to specialize in. Their website was beautiful. I provided drawings, and they came back 3 days later and said, sorry, we are not going to bid this project. To complicated. At this point you start to second guess your idea. Stop! This is normal, but will admit, I was at a low point.

Finally, I found a local company, in all places a state manufacturing directory. It is close to where I live too. Sent an informational request, and set up a time to go in and see the sales manager. Already I got good vibes.

The sent me a copy of their Non Disclosure Agreement that was surpringly in my favor. I made some slight changes, and prepared for my meeting. I created cardboard prototypes and sent an agenda for the meeting.

I sit in the meeting, we each sign the NDA, and frankly, it was a breath of fresh air. The salesperson knew what I wanted, we talked about minor changes, material selection, and marketing strategy. We discussed the pro's and con's of various materials, and even better, I got him excited about the product as well.

It doesn't stop there. As we discussed more, he mentioned since it will be a virtual business (no storefront), they can warehouse the product for me at a nominal charge, and even handle mail fullfillment. This is great as I had planned to fullfill myself until I had enough volume to talk to a fullfillment company.

Even better, he offered to put me in front of third party retailers that order through them already, with the hope of getting a spike in sales volume early. They mentioned bringing the product to trade fairs they participate in. They do this to show their manufacturing abilities, but it is also free marketing.

At this point I am completely stoked. I couldn't ask more from a partner. Right now, he is having their designer take a look at my crude prototype and drawings, to figure out pricing. Once that is determined, it should cost me a few hundred dollars to make a few production prototypes and then it is off to the factory for production.

Meeting in person allowed him to see my passion and seriousness. It allowed us to talk about the design philosophy, target customer, and for him to see I did my homework. Go into the meeting, with a crude mock-up. The salesman told me, people seldom come to meetings with them, and it is very helpful at determining intent. It also shows you are serious.

While production costs are important, find a good partner, and try not to nickel and dime them. Be honest and upfront as they may be able to help you more then you think. As for payment, he mentioned a deposit up front. I agreed we had not progressed enough to look at trade terms, my only request is to pay by credit cards to get my points.

As it is, I should hear in a week about initial production cost estimates. We can then tweak design or materials to lower costs. Once we have agreed, they will build a shell prototype, and send material samples. I will then decide on material, and have a production sample created. I expect this to take a month so will update you as things change.

Charge ahead and conquer!

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Tuesday, September 1, 2009

Contract Manufacturers - Update

I have now talked with three contract manufacturers. Of those three, one essentially will not be able to do it, but was good enough to put me in touch with their independent design person if I wanted to pay them to design a prototype. One is currently having their product engineer take a look at the idea and figure out how and how much it would cost to produce. The third one I am meeting in person at their design center this week.

The one mistake I did make with the first two, is not getting a Non-Disclosure Agreement in place. It is quite easy and you can either 1) find one online or 2) alot of companies have general ones in place that they will sign with you. This is particularly important for companies that produce product overseas.

The biggest thing I underestimated was tooling and die costs. One company quoted me close to $5,000 just for tools and set up which surprised me. I will see what the other companies have to say. I will keep you informed.

iBuyOfficesupply.com Inc.

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Wednesday, August 26, 2009

Contract Manufacturers

After much explorations I made my first outreach to contract manufacturers. While I found several on the web, it was old fashion paper that helped me out the most. I went to the local library and found a manufacturing directory. Don't discount your local library's reference section. This was in a local township library that I found it, not a huge big city library.

I proceeded to look up the companies and see if they have the ability to create my product. I have a lot of faith in one as on their website they have link directly to OEM/ODM services. You have all heard about OEM's, Original Equipment Manufacturers, think companies like Dell and Apple that make a product. What most people don't realize, is many times behind that OEM is an ODM.

ODM stands for Original Design Manufactuer. Ever notice that a lot of your electronic products look very very similar? That is because they are all made by the same "Original Design Manufacturer" in China. Foxconn makes a majority of the cell phones as well as the ipods and iphone. Quanta makes a majority of the Laptops for companies such as Apple, Dell and Acer.

ODM's are different than a contract manufacturer, because the ODM will actually take your drawings or concept and design your product for you. A contract manufacturer will just build to particular specifications. ODM's are key for those of us starting out early in business.

I will be calling the manufacturers over the next couple of days to ascertain whether they can build my product and for how much. Currently I have asked the question of:

Do they provide contract manufacturing services?
Can they build and develop protoypes off drawings?
What is the cost per prototype development?
Material costs?
Manufacturer value added if not included? (MVA is a fancy term for labor and B & C components like wired and solder.)
Set up and tooling costs and whether existing tools can be adapted? (If they can adapt your tooling and set up costs should be less.)
Minimum lot sizes
Pricing on small and large lots?
Acceptance of payment through the use of credit card? (Important since they would not provide trade terms for a "new company". Might as well get the points.)
Shipping (Understand how they will ship your product and when you take risk of loss. Especially important if shipping internationally.)

Other questions I will ask is whether tooling and set up can be amortized over a particular production run. I will let you know what I find out so you can ask the same questions of your contract manufacturers. Wish me luck!

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Monday, June 15, 2009

Designing on a Bootstrap

Remember how I said starting a business does not have to be an expensive proposition? One of the ideas I had was to look for college students that can do freelance work for you. Not only are you helping establish someone with portfolio materials, their overhead is much less than a large organization, mainly because their office consists of their dorm room. It seems that college students think the same way as their is a great article here about preparing to be a freelancer in college.

http://www.freelanceswitch.com/freelancing-essentials/5-tips-for-college-freelancers/

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